You are welcome to exchange or return your online purchase within 30 days of delivery for any reason, providing that it meets the following guidelines:
IN-STORE RETURNS
- Items purchased online can be returned to our Melbourne store at 296 Brunswick St, Fitzroy, 3065, Victoria
- Items returned must include proof of purchase. For in-store returns receipt or bank statement is required
ONLINE RETURNS
- Include a note with your return that includes your name, order number and whether you’d like a full refund or exchange.
- Exchanges for the same item can be made by specifying the desired size change within your returns note.
- If you’d like to exchange your item for a different item with a higher price, you’ll be required to pay the difference.
- We do not pay for return shipping costs
- Address return package to 296 Brunswick St, Fitzroy, 3065, Victoria
- We suggest using a trackable shipping service if shipping an item over $75.
- Allow 7-10 days for the items to be returned to the HoMie store
- Once received, HoMie will process the refund and notify you via email. Your refund will be credited back to you within a week, depending on the payment method chosen when purchasing
- If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you
If you have any questions regarding our return policy, you can contact us through our Facebook page or email us at store@homie.com.au.