DELIVERY

STANDARD SHIPPING

  • Delivered within 2-3 business days metro areas one border crossing from VIC
  • Delivered within 5-8 business days for all other Australia areas
  • Spend over $150 and receive free shipping. Simply enter the code FREESHIPPING150 at checkout

INTERNATIONAL SHIPPING

  • Delivered in 1-3 weeks

Orders are processed Monday to Friday, excluding public holidays in Victoria. Delivery times may vary during peak periods including holidays and sales.

RETURNS

We offer exchanges and returns for online purchases. You can contact us through our Facebook page or email us at store@homie.com.au if you have any questions regarding our return policy.

We will accept an unused return provided it meets the following guidelines:

  • Returned within 30 days to store or via mail
  • Item must be unworn, unwashed, unused with all original tags/labels attached
  • Online purchases may be refunded or exchanged in store. In store purchases may not refunded online, but if you cannot get into a store please contact store@homie.com.au
  • Item is not listed as an excluded item as outlined below

Excluded items:

  • Gift Cards
  • Sale/Clearance
IN-STORE RETURNS
  • Items purchased online can be returned to our Melbourne store at 296 Brunswick St, Fitzroy, 3065, Victoria
  • Items returned must include proof of purchase. For in-store returns receipt or bank statement is required
ONLINE RETURNS
  • Include a note with your return that includes your name, order number and whether you’d like a full refund or exchange.
  • Exchanges for the same item can be made by specifying the desired size change within your returns note.
  • If you’d like to exchange your item for a different item with a higher price, you’ll be required to pay the difference.
  • We do not pay for return shipping costs
  • Address return package to 296 Brunswick St, Fitzroy, 3065, Victoria
  • We suggest using a trackable shipping service if shipping an item over $75.
  • Allow 7-10 days for the items to be returned to the HoMie store
  • Once received, HoMie will process the refund and notify you via email. Your refund will be credited back to you within a week, depending on the payment method chosen when purchasing
  • If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you
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